At AMZ Digital Services, we are committed to protecting your privacy and ensuring the security of your personal and business information. This Privacy Policy explains how we collect, use, share, and protect information when you use our enterprise-grade business intelligence and productivity platform.
1. Information We Collect
1.1 Information You Provide
We collect information you directly provide to us, including:
- Account Information: Name, email address, company details, job title, and billing information
- Professional Profile: Business information, industry details, and professional preferences
- Service Usage: Research queries, AI consultation requests, and business intelligence searches
- Communication: Messages, feedback, support requests, and consultation notes
- Business Data: Information you upload or input for analysis and verification
1.2 Information We Collect Automatically
When you use AMZ Digital Services, we automatically collect:
- Usage Analytics: Features used, search patterns, session duration, and interaction data
- Technical Information: IP address, browser type, operating system, and device identifiers
- Performance Data: Server logs, error reports, and system performance metrics
- Cookies and Tracking: Session data, preferences, and analytics information
1.3 Information from Third Parties
We may receive information from:
- Business Data Providers: Commercial databases, public records, and industry data sources
- Integration Partners: CRM systems, business applications, and authorized API connections
- Payment Processors: Transaction and billing information from our payment partners
- Breach Monitoring: Data breach databases and security intelligence sources
2. How We Use Your Information
We use the information we collect to:
- Provide Services: Deliver business intelligence, AI assistance, and productivity tools
- Enhance Platform: Improve accuracy, develop new features, and optimize performance
- Customer Support: Respond to inquiries, provide consultation, and troubleshoot issues
- Security Monitoring: Detect fraud, prevent abuse, and protect our platform and users
- Business Communications: Send service updates, security alerts, and relevant business insights
- Legal Compliance: Meet regulatory requirements and respond to legal requests
- Analytics: Understand usage patterns and measure service effectiveness
- Breach Monitoring: Monitor for data breaches and provide exposure alerts
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
3.1 Service Providers
We share information with trusted third-party service providers who assist us in operating our platform, including cloud hosting, payment processing, customer support, data analysis, and security services.
3.2 Business Partners
We may share aggregated, de-identified information with business intelligence partners and data providers to improve our services and industry insights.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
3.4 Legal Requirements
We may disclose information when required by law, court order, or government request, or to protect our rights, property, or safety.
3.5 Consent
We may share information with your explicit consent or at your direction.
4. Data Security and Protection
We implement enterprise-grade security measures to protect your information:
- Encryption: Data is encrypted in transit and at rest using industry-standard protocols
- Access Controls: Multi-factor authentication and role-based access controls
- Infrastructure: Secure cloud hosting with regular security audits and monitoring
- Employee Training: Regular security awareness training for all team members
- Incident Response: Established procedures for detecting and responding to security incidents
- Data Segregation: Business data is kept separate and secure from other users
5. Data Retention
We retain your information for as long as necessary to provide our services and fulfill business purposes:
- Account Data: Retained while your account is active and for a reasonable period after closure
- Business Intelligence: Retained for service improvement and historical analysis
- Legal Requirements: Some data may be retained longer to comply with legal obligations
- Consultation Records: Professional consultation records retained per industry standards
6. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request transfer of your data to another service provider
- Opt-out: Unsubscribe from marketing communications or object to certain processing
- Restriction: Request limitation of how we process your information
7. Business Intelligence and AI Services
Our AI assistance and business intelligence services process information to provide professional insights. This processing is conducted with appropriate safeguards and is used solely to deliver the services you request.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain your session and professional preferences
- Analyze platform usage and business intelligence effectiveness
- Provide personalized business insights and recommendations
- Deliver relevant content and professional resources
9. International Data Transfers
Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions.
10. Children's Privacy
AMZ Digital Services is designed for business and professional use and is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.
11. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, sold, or disclosed, and the right to opt-out of the sale of personal information.
12. European Privacy Rights
If you are in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR). Our lawful basis for processing includes consent, contract performance, legitimate interests, and legal compliance.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes via email or through our platform.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Email: privacy@amzdashboard.com
- Website: https://www.amzdashboard.com
- Data Protection Officer: dpo@amzdashboard.com